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ARRA Best-practice Bill Burden CAA climate-change Community Consumer Consumer-protection Disconnection DOE Efficiency Energy Financing form Fuel Funding Greenhouse-gas Intervene Jobs Leveraging LIHEAP Loan Media Message Multifamily NCAF News newsletter PA Partnership Plan PR Presentation Press Ramp-up Regulation Shutoff State Strategic Testimony Utility WAP weatherization WI

Beginner’s Leveraging Session: Getting Started – Options, Resources, Strategies PowerPoint

Beginner’s Leveraging Session PowerPoint By Lisa Kesecker West Virginia Governors Office of Economic Opportunity 2007 NCAF Energy Programs Leveraging Conference

Beginner’s Leveraging Session: Getting Started – Options, Resources, Strategies

Beginners Leveraging Handout By Lisa Kesecker West Virginia Governors Office of Economic Opportunity 2007 NCAF Energy Programs Leveraging Conference Abstract: 10 Steps to take when developing leveraging and partnership strategies.

Red Flags For Consumer Protection Policies Governing Essential Electric and Gas Utility Services

Consumer Protection Report By Barbara Alexander October 2005 Abstract: This report identifies the “red flags” in ongoing consumer protection and customer service policies that should be tracked by representatives of residential customers generally and low income customers in particular. Case studies organized by issues and policy initiatives that have occurred or that are being proposed [… Read More]

Leveraging Partnership Project Collection of Model Statutes and Rules Protecting vulnerable Consumers from High Security Deposit Requirements

Model Regulation January  2008

Rights of Utility Customers PowerPoint

Rights of Utility Customers By Charlie Harak  National Consumer Law Center Inc. 2006 NCAF Conference

Getting Started at Your Public Utility Commission and Responding to the Most Common Arguments Against Low-Income Programs 

Getting Started At Your Public Utility Commission By Theo MacGregor and Jerrold Oppenheim Democracy And Regulation 2007 NCAF Conference

Advocating for Low-Income Programs/Leveraging – The Beginning

Beginning Advocacy Lisa KeseckerWest Virginia Governor’s Office of Economic Opportunity Chuck Eberdt The Energy Project 2008 NCAF Energy Programs Leveraging Conference