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Red Flags For Consumer Protection Policies Governing Essential Electric and Gas Utility Services

Consumer Protection Report By Barbara Alexander October 2005 Abstract: This report identifies the “red flags” in ongoing consumer protection and customer service policies that should be tracked by representatives of residential customers generally and low income customers in particular. Case studies organized by issues and policy initiatives that have occurred or that are being proposed [… Read More]

Iowa Model Statute

Iowa Energy Law Includes Reporting 1998

Wisconsin Shutoff Rule

Key Wording of WI Shutoff Rule Public Service Commission September 1997

Model Citations From State Statutes That Recognize A Right To Universal Energy Service

Laws Enacting A Right To Energy Service By John Howat National Consumer Law Center May 2001

Rights of Utility Customers PowerPoint

Rights of Utility Customers By Charlie Harak  National Consumer Law Center Inc. 2006 NCAF Conference