John Colgan: How and why to engage with regulators

A more extended conversation [9 min.] tells energy affordability advocates how regulators make decisions that depend on evidence from their hearings; he explains the essential role of participants [also called interveners] in those hearings that precede all commission rulings. He also describes the Illinois advocates’ victory when a Percent of Income Payment Plan (PIPP ) became law and the reasons utilities now support it. See more material on PIPP, a total affordability policy, here.

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